Verifying Your hengonbet Account
Account verification is the step that keeps your balance protected and your withdrawal route open. We ask for a copy of your MyKad or passport, and a recent document — a utility bill or bank statement — that confirms your registered address. Upload both through the verification section in your account settings; our team reviews submissions and notifies you once the check
is complete. Completing verification early means your first withdrawal request moves without a hold. We treat document data with care — files are handled only for identity purposes and are not shared outside the review process.
- Upload your identity document — A clear photo or scan of your MyKad or passport is required to confirm your identity on the account.
- Submit a proof of address — A recent utility bill or bank statement that shows your name and registered address completes the check.
- Await the review notification — Our team reviews your documents and sends an in-account notification once verification is approved.
- Withdrawal route opens — Once verified, your account withdrawal path is active and requests are processed without an identity hold.